Dear Jigar,
This morning, The Ken’s website suffered from a brief login vulnerability because of which the login credentials of some users were exposed to some of our other users. This happened because of a cache misconfiguration by our hosting provider. Our app users were not impacted.
While we managed to identify and fix this issue within a few hours, we went beyond that. An analysis of our logs showed that a maximum of 429 subscribers were potentially impacted. Your account is NOT one of them.
However, in order to urgently fix this issue and minimize impact, we took a call to log out all users from our website. This included you.
I’m sorry this happened. We’ve rolled out measures to prevent this from happening again, while continuing our investigation of why it happened. I’d like to reassure you that we value your privacy greatly and we only store the data that is absolutely necessary to tailor your subscriber experience.
If you’ve any questions on this, please write to me or to info@the-ken.com.
Manan Bharara
Product Manager
manan@the-ken.com
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